Once your order has shipped, you will receive a confirmation email directly from us with your tracking details. Be sure to check your SPAM folder as the emails have the tendency to be re-directed there.
-When will I be charged for my order?
Once you place your order, you will be charged the full amount.
-When will my order be processed?
Orders placed Monday-Friday before 12 PM EST will be processed that day, excluding holidays. All orders placed after 12 PM EST will be processed the next business day. Orders placed on Friday after 12 PM EST will be processed on the following Monday. Unless stated otherwise in the product description.
-Can i cancel my order or update my shipping address?
If an order needs to be cancelled or changed, an email must be sent to info@kazmhrjewels.contact ASAP. We ship fast! We do not guarantee cancellations or address changes.
-What does hypoallergenic mean?
Hypoallergenic jewelry means that there is minimal risk of causing an allergic reaction. We cannot guarantee everyone will have the same experience, but we do recommend hypoallergenic jewelry as the best option for those with sensitive skin.
